Terms of Purchase / Terms of Use

These Terms govern the purchase and use of ANCHOR & HILL services and delivery layers, including website or template delivery, booking implementation, launch support, and related project communication.

These Terms are designed to keep the ANCHOR & HILL purchase structure clear: what is one-time, what belongs to ANCHOR & HILL, and what remains the client's direct third-party responsibility.

An ANCHOR & HILL purchase may include the following separate components:

• Website / Template Price
• One-Time Booking Setup Fee if a booking setup is selected
• Third-Party Vendor Fees Paid Separately

These items are separate and must not be treated as one combined unclear price.

The Website / Template Price covers the selected ANCHOR & HILL website or template delivery within the agreed scope.

Booking setup is optional. If a booking setup is selected (including Request & Confirm), it is charged as a separate one-time Booking Setup Fee.

A Booking Setup Fee is a one-time ANCHOR & HILL implementation fee charged only when the client selects a booking setup, such as:

• Request & Confirm
• Direct Time Slot Booking
• Deposit Required
• Full Prepaid

A Booking Setup Fee is not a recurring subscription.

If a client moves from a lower booking layer to a higher booking layer, ANCHOR & HILL does not charge the entire booking setup again from the beginning.

Instead, ANCHOR & HILL charges only the upgrade difference to the higher layer, recognizing the lower layer already paid.

Online booking and payment features may rely on third-party providers such as Square, Fresha, Booksy, Vagaro, Acuity, SimplyBook.me, or similar services.

Any provider subscription fees, payment processing fees, transaction fees, or provider-specific charges are paid directly by the client and are not included in ANCHOR & HILL pricing unless explicitly stated otherwise.

Third-party provider pricing is separate from ANCHOR & HILL implementation pricing.

The default ANCHOR & HILL v1 ownership model is:

Client owns. ANCHOR & HILL builds, connects, launches, and hands off.

Unless explicitly agreed otherwise, the client should own:

• the domain
• hosting
• booking platform accounts
• payment processor accounts
• related third-party business services

ANCHOR & HILL may be granted access for setup, configuration, testing, and launch support where relevant, but ownership remains with the client.

The default ANCHOR & HILL v1 delivery model is:

• client-owned infrastructure
• ANCHOR & HILL build / setup / launch
• handoff after delivery

ANCHOR & HILL does not sell a default model where the client's business system is locked inside ANCHOR & HILL-owned infrastructure.

The standard ANCHOR & HILL v1 delivery model includes a 7-14 day post-launch support window.

This post-launch support window is intended for launch-adjacent fixes, clarifications, and reasonable delivery follow-up within the original purchased scope.

After that window, ongoing support is not included unless separately agreed in writing.

A base purchase does not automatically include:

• a complete redesign
• major new website architecture
• new large sections or pages beyond the agreed scope
• unlimited requests
• third-party services and their costs
• permanent availability outside an agreed support framework

Work outside the agreed scope is treated as additional paid work or a new project.

ANCHOR & HILL uses regional logic for final pricing.

Public pricing may be shown as starting-from or anchor pricing, while final pricing may depend on:

• region
• scope
• selected booking model
• launch complexity

Region may be confirmed through an inquiry form, checkout country field, business location, or direct project communication.

At final confirmation or checkout, the client must be able to clearly identify:

• Website / Template Price
• One-Time Booking Setup Fee
• Third-Party Vendor Fees Paid Separately

These items must remain clearly separated in purchase and summary language.

ANCHOR & HILL purchase and delivery must be presented clearly and fairly.

The client should understand:

• what is being purchased from ANCHOR & HILL
• what is paid once
• what is paid directly to third-party providers
• who owns the infrastructure
• what happens after launch

• General contact: contact@anchorandhillstudio.com
• Legal / privacy contact: legal@anchorandhillstudio.com
• Payments-related contact: payments@anchorandhillstudio.com