Privacy Policy

ANCHOR & HILL ("A&H," "we," "us," or "our") provides website systems, booking implementation, launch support, and optional ongoing care.

For privacy-related questions or requests, you can contact us at legal@anchorandhillstudio.com.

For general inquiries, you can contact us at contact@anchorandhillstudio.com.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it, and how you can contact us about your information.

This Privacy Policy covers the data-handling layer only. Commercial, purchase, delivery, and ownership rules are handled separately in our Terms.

Depending on how you interact with ANCHOR & HILL, we may collect the following information.

We use your information to:

• respond to inquiries
• prepare quotes
• route you through the correct purchase or setup path
• confirm template, booking, and Monthly Care selections
• confirm region for pricing and setup purposes
• provide onboarding, launch, and support communication
• maintain internal business records related to your project or purchase
• respond to legal or privacy-related requests

We use submitted information only as reasonably necessary for:

• website setup preparation
• quote preparation
• purchase confirmation
• client communication
• onboarding and delivery
• support and follow-up where relevant

For ANCHOR & HILL v1, submitted information is intended to be handled through a controlled server-side form or submit flow, not just as an uncontrolled front-end email action.

Submitted information may then:

• be stored in a controlled ANCHOR & HILL inquiry or purchase record
• trigger an internal notification email
• be used to continue your quote, purchase, or onboarding path

We do not sell your personal information.

We may share information only when relevant and reasonably necessary, including:

• with PayPal for payment processing
• with third-party service providers needed to support inquiry, purchase, communication, or delivery flows
• when required by law, regulation, legal process, or to protect our legitimate business interests

If you proceed to payment, your payment is processed by PayPal under PayPal's own systems and policies.

ANCHOR & HILL does not store full card numbers or full payment card credentials on its own systems.

We keep inquiry, quote, and purchase-related information only for as long as reasonably necessary for:

• responding to your request
• preparing or confirming a quote or purchase
• carrying out onboarding, delivery, or support
• maintaining appropriate business and administrative records
• meeting legal, accounting, or operational obligations where applicable

We do not keep information indefinitely without purpose.

At this stage, this policy does not claim the use of analytics, advertising pixels, or tracking tools unless and until they are actually implemented.

If ANCHOR & HILL later introduces cookies, analytics, or tracking technologies, this Privacy Policy may be updated accordingly.

We take reasonable steps to protect submitted information through controlled handling and secure site delivery. However, no method of transmission over the internet or electronic storage can be guaranteed as completely secure.

If you want to ask a question about this policy or contact us regarding your submitted information, contact legal@anchorandhillstudio.com.

You may also contact us for general matters at contact@anchorandhillstudio.com.

We may update this Privacy Policy from time to time to reflect implementation changes, operational updates, or legal or business adjustments.

When we do, the updated version will be posted with a revised "Last updated" date.